:: Volume 12, Issue 4 (Fall 2017) ::
J. Mon. Ec. 2017, 12(4): 433-453 Back to browse issues page
Developing Ethical Competence for Electronic Banking of Tejarat Bank
Nasibeh Sedighi1, Amir Hosain Mohammad Davoodi 1, Masoud Ghorbanhosseini1, Zienalabedin Amini Sabegh2
1- Department of Management, College of Human Science, Saveh Branch, Islamic Azad University
2- Department of management, college of human science,Saveh Branch,Islamic Azad University,Saveh,Iran
Abstract:   (1006 Views)
The purpose of this research is to present a structural equation model for ethical competence in electronic banking. The research is descriptive and conducted through a survey. In the qualitative phase, the statistical population includes professors and experts in the field of electronic banking and also senior managers working in Tejarat Bank. They have been chosen using purposeful sampling technique and the data collection reached saturation after 11 interviews. In the quantitative phase, based on krejcie and Morgan table, among 435 experts in charge of marketing and modern services in Tejart Bank, 205 are chosen by simple random sampling method. The data collection instruments in qualitative phase are the two semi-structured interview and document review approaches. In quantitative phase, samples fill out made-questionnaires. Results suggest that the ethical competence model in electronic banking consists of 3 dimensions (beneficiaries, social responsibility and information technology), 9 major components (employees, shareholders, clients, rivals, ethical responsibility, economical responsibility, voluntary responsibility, legal responsibility and information technology) and 56 minor components.
Keywords: Ethics, Moral Banking, Moral Competence, Ethical Competence Model
Full-Text [PDF 428 kb]   (752 Downloads)    
Type of Study: Original Research - Empirical | Subject: Monetary Economics
Received: 6 Oct 2018 | Accepted: 23 Sep 2019 | Published: 23 Sep 2019


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Volume 12, Issue 4 (Fall 2017) Back to browse issues page